Customer Testimonials

Below is a small selection of testimonials from pleased customers of Mad About Fabrics.


I ordered samples on line, there was no charge and they were delivered within a few days!!! I placed the order on Saturday evening and it was delivered Wednesday morning!! I was super impressed with the service and how quick and easy it all was.

The chap that covered our chair even remarked on the great quality of the material!! Our 1970's tub chair has had the face lift it deserved!!

thanks again
Kate & Ben

Blackrock, Co Dublin


The heading tape I ordered was dispatched and delivered quickly, leaving me very pleased with the service. I have kept your site on my computer for future purchases.

Mrs P from Nottingham.


YOUR SERVICE WAS BRILLIANT I RECEIVED MY FABRIC TODAY AS PROMISED AND I AM SURE I WILL ORDER FROM YOU AGAIN.

THANKS AGAIN

MANDY, Warwickshire


My journey with Madaboutfabrics started with an order of samples to check for colour match and fabric quality. I was so impressed that I ordered my curtain fabric and lining from them. My order acknowledgement was received very quickly, together with details of delivery. The time between ordering and receiving was something like 3 days, and in fact would have been sooner had the Courier not had difficulty at the depot. Dorothea was fantastic when the 24 hour delay occurred, telephoning to ensure that I was happy with the outcome.

Pam, Hemel Hemstead


I was delighted with the excellent customer service I received from Mad About Fabrics. The service received was second to none, going above and beyond to assist with sourcing a fabric that I had failed to find with any other online fabric retailer. Dorothea was extremely attentive and ensured that my order was shipped extremely quickly and was always available to talk to on the telephone. Thank you Mad About Fabrics, I will certainly return to you safe in the knowledge that any future orders will be handled quickly, efficiently and personally.     

Sarah from Surrey


I rang madaboutfabrics because I was unsure what was the best lining and heading tape to use with my fabric.  Berni was so helpful and immediately had the manageress of the shop ring me back with all the advice and help I needed.  My windows look fantastic..  Thank you madaboutfabrics for a fantastic and friendly service!

Aoife, Co. Derry


Dear Dorothea, Bernie and all,
 
I'm pleased to say that I checked the fabric order last night and the blackout is the 14mt that I ordered.
The fabrics are great - I'll have some lovely curtains once I get round to making them up.
Many thanks for all your help and great customer sevice.
 
Best wishes,
Kathryn, East Yorkshire
 

Hi all in Mad about Fabrics

Just had to write to thank you for the enormous effort you went to, to solve my problem. Your customer service is impressive and is rarely experienced nowadays. I would certainly recommend you to my friends. Anthony was so courteous – he is a real gentleman.  I appreciate all you did in liaising with the shop staff etc.

Thank you all so much

Isabel,  Co.Monaghan  


Dear Dorothea
 
Thank you so much for the additional samples. I have now put in an order which includes one of the samples which you sent on your own initiative - I seemed to have missed that range altogether. Wonderful service, and I shall be back for more when I move onto blue chairs!
 
Best regards, 
Jackie, Aberdeen


"I have been so impressed with the customer care and friendliness of madaboutfabrics, you could not have done more for me and made me feel such a valued customer. Your attention to detail and to my hopes was out of this world. When we discovered that the fabric had been discontinued, I was amazed at your determination to help me find a way to secure enough of the fabric. Thank you so much for all your help."

Sophia, Midlothian, Nov 2013


Dear Dorothea,

Thank you for your e mail and phone message regarding my order.  My fabric

arrived yesterday and is absolutely gorgeous! 

 Thank you very much for fantastic customer service and an outstanding product.

 Regards

Annette, Kent


 THANK YOU  ALL !

Dear Berni, Dorothea,Claire and  indeed all the staff ! This thank you is so long overdue I am  ashamed  how long it has taken me to to send it!
I want  to say how much I  appreciated all the help and SUPERB SERVICE you gave me before Christmas ,from the samples sent out  so promptly with the friendly ,helpful advice offered by  Berni and Dorothea on the phone  to  the terrific, patient  and efficient service from Claire when I did finally get around to buying my lovely ,hall curtain fabric. Sadly it still remains in the original wrapping but I do hope to get started soon .
Then I shall  be in again  to get two more rooms sorted .It is always a pleasure to ring or go into the shop ,such friendly ,helpful staff are very rare .Keep up the great service ! ! I KEEP TELLING OTHERS ABOUT YOU. 
Again many ,many thanks for all your assistance and cheerful manner, it makes a stressful  purchase so much easier plus the prices can`t be beaten! Not a minor detail!
Kindest  Regards and hope you are all well and not working too hard.
 B  in  Coleraine.


I just want to say many thanks for the three lining samples I received very promptly from yourselves recently.  It is great that samples are sent free of charge.  I have now chosen the colour and placed my order online for 8 metres.  Just want to say thanks for making this a simple process and very much appreciate the free samples.

Lynne, Co Down


Thank you so much for the extremely prompt delivery of my fabric.

It was a great service from you and I'm delighted with the fabric.   A pleasure to do business!

Averil, Surrey


I wanted to write and thank you for the superb service I received from your team from the initial ordering of samples through to my full order. All of it was handled promptly with great communication and I was very happy with everything when it arrived. 
I am very happy to recommend you and will definitely come to you again when I'm ready for my next project. 
Please feel free to use this on your testimonial page.

Best regards 

Lynne, Norwich


Hello.
Just to let you know I have taken delivery of my fabric, lining and inter lining.
Packed very securely, and delighted with your excellent service.
Thankyou
Trish, St Albans, February 2017